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  Your position > TOYOU GROUP(HOLDING) > Home > Service >FAQ
FAQ
 

Electric motorcycle and Electric bicycle FAQ

Problem Possible cause Handle method

Fail to start after turning on the power system and rotating th speed-regulatging arm

The contact between contact points in battery cartridge is bad.

Put the battery in good position,and lock it tightly.

Speed-regulating arm is cut off from electricty.

Take it to the nearest service dept.
Tile fuse of battery cartridge is burned out. Replace it with a specific fuse.
The battery is out of electricity. Charge it.

Insufficient continual driving mileage

Insufficienttire pressure. Inflate the tire to the maximum tire rating.
Battery not fully charged. Charge according to specific way.
Poor battery performance. Replace the battery.

Poor battery performance resulted from cold weather.

When the vehicle is idle,take the battery back to the room.

Notbeen used for a long time. Recharge the battery.

Fail to be charged.

The fuse breaks.charger is out of order.

Replace the fuse by a professional,or send the vehicle to a service dept.

Battery is out of order. Take it to the design-ated service dept.

Charger is abnormal.

Circuit breakdown.

Stop charging immediately,and take it to a service dept.

Fail take out the battery cartridge.

Frame or plastic parts distorted. Correct it.
Lock of battery cartridge damaged. Repair it.
Eye winker locked. Take it out.